The University of Memphis

Campus Identification Cards for Faculty, Staff, Retirees, and Guests



POLICIES

Issued: September 14, 2012
Responsible Official: Vice President for Business & Finance
Responsible Office: Business Development

Policy Statement


Policy

The University operates and maintains a computerized, campus wide identification card (Campus Card) system in which cards are created and issued to students, faculty, staff, retired employees and approved guests of the University.  Although the Campus Card is not required, you must have one to utilize the campus computerized door access system, stored value funds, and other associated rights and privileges offered by the University.  Every Campus Card holder is subject to the following conditions:

  • Eligible card holders may possess only one Campus Card at a time.
  • The Campus Card remains the property of the University and must be surrendered upon the request of any University official.
  • Name printed on Campus Card will match name in the University Banner system.
  • A new photo will be taken each time a replacement card is requested in order to maintain a current database.

Campus Cards are made in person at both the Main Campus and Lambuth Campus during regular business hours.  For location information, please go to https://www.memphis.edu/campuscard/index.php.  The Campus Card and its system are operated and maintained by the Campus Card Office with support provided by Business & Finance Support Services and Information Technology.



Purpose


 

The Campus Card serves many purposes for students, faculty, staff, and approved University guests as each card holder has a relationship with the University and the type of card issued reflects that relationship.  That relationship includes but is not limited to:

  • Identification
  • Access to buildings
  • Access to Intercollegiate Athletic Events
  • Access to campus event and recreational facilities
  • Ability to make stored value transactions (i.e. Tiger Funds or Dining Dollars) in the university bookstore, dining halls, vending machines, copiers, and health center
  • Access to on campus meal plans

The type of relationship and associated rights and privileges are maintained within the Campus Card system.



Definitions


Definitions

Valid Photo ID - a current government or state issued ID on which both your name and photo appear.  Examples include a passport or state issued driver’s license or identification card.

Stored Value – a monetary account maintained by the University that is accessed through the Campus Card system.

Regular Business Hours – 8:00am to 4:30pm Monday-Friday

Meal Plan - a program purchased by a student or employee offering a certain number of meals per semester.



Procedures


Students

Every current student, either undergraduate or graduate, is eligible to receive a Campus Card.  Student Campus Cards can be obtained in person at the Campus Card Office by meeting the following criteria:

  • Student must be currently registered in classes
  • A valid photo ID must be presented

Faculty/Staff

Every current employee, whether regular or temporary, is eligible to receive a Campus Card.  Faculty/Staff Campus Cards can be obtained in person at the Campus Card Office by meeting the following criteria:

  • Employment  information can be verified on the PEAEMPL screen in the Banner Human Resources System
  • A valid photo ID must be presented 

Student employees and graduate assistants are issued Campus Cards with the student relationship attached to the card.

Upon termination from the University, the Campus Card should be surrendered to your immediate supervisor or Human Resources during the separation process. 


Retirees

University retirees are eligible for a retiree Campus Card upon retirement from the University.  The Benefits Office in Human Resources will counsel employees about the rights and privileges associated with the retiree Campus Card.  Retiree Campus Cards can be obtained in person at the Campus Card Office by meeting the following criteria:

  • The current Campus Card is turned in at the Campus Card Office
  • Retiree has the proper authorization form signed by Human Resources

University Guests

Guests of the University may be issued a guest identification card. The University sponsor of the guest(s) must request an identification card by submitting a Guest Identification Card Request to the Campus Card Office. The form may be found at:  http://bf.memphis.edu/forms/busserv/guestid.php.  Guest Campus Cards can be obtained in person at the Campus Card Office by meeting the following criteria:

  • University guest presents completed guest request form to Campus Card Office staff
  • A valid photo ID must be presented

The University sponsor is responsible for the collection and return of the guest's identification card to the Campus Card Office when the relationship with the University changes or terminates.


Replacement Campus Cards

The Campus Card should be current and in good working order.  The Campus Card may be replaced at no charge for the following reasons:

  • Normal  wear and tear (as determined by the Campus Card Office)
  • Name  change (new name must be in University Banner system)
  • Removal of Social Security Number

In order to maintain a current database, a new photo will be taken with each replacement card.

At the discretion of the Campus Card Office, Campus Cards that have been noticeably damaged by the cardholder will be replaced for a fee.  The fee is $10.00 and may be paid at the Bursar’s Office.  Present the receipt at the Campus Card Office to obtain your new card. 


Lost or Stolen Campus Cards

It is the responsibility of the cardholder to promptly report and deactivate a lost or stolen Campus Card.

If your Campus Card is stolen

  • Immediately deactivate your card at https://www.memphis.edu/campuscard/.  You may also call the Campus Card Office at 901.678.2273 during regular business hours.
  • After deactivating your card, immediately file a police report with Police Services.
  • Purchase a new card by paying the card replacement fee at the Bursar’s Office in Wilder Tower and taking the receipt to the Campus Card Office in 500 Wilder Tower.  In order to maintain a current database, a new photo will be taken. 

If your Campus Card is lost

  • Immediately deactivate your card at https://www.memphis.edu/campuscard/.  You may also call the Campus Card Office at 901-678-2273 during regular business hours.
  • If you find your card, you may reactivate it at https://www.memphis.edu/campuscard/.
  • If you cannot find it, purchase a new card by paying the card replacement fee at the Bursar’s Office in Wilder Tower and taking the receipt to the Campus Card Office in 500 Wilder Tower.  In order to maintain a current database, a new photo will be taken.

Lost Campus Cards turned into the Campus Card Office

  • The Campus Card Office will notify cardholders of lost cards turned in via email at your official University email address.  
  • If you are a current student, employee, or guest your card will be shredded two weeks after notification.
  • If you are not a current student, employee, or guest your card will be shredded immediately.
  • If your card is shredded, purchase a new card by paying the card replacement fee at the Bursar's Office in Wilder Tower and taking the receipt to the Campus Card Office in 500 Wilder Tower.  In order to maintain a current database, a new photo will be taken. 

Fraudulent Use of Campus Card

It is the responsibility of the Campus Card holder to safeguard their card at all times.  Your card should be treated like your other  important documents (i.e. Driver's License, Credit Card, Cash).   

  • If your card is lost or stolen and fraud occurs, the loss of funds is the responsibility of the card holder.  The card holder should file a report with Police Services.
  • Fraudulent use also includes permitting another person to use your card in order for them to benefit from your access rights and privileges.  This type of use may result in disciplinary action through Judicial Affairs.

Photographs

Every Campus Card must have a current photo.  In order to maintain a current, up to date database, a new photo will be made each time a new or replacement card is made.  All photos must be:

  • Taken in full-face view directly facing the camera.
  • Taken in clothing that you normally wear on a daily basis.
  • Taken with no hats or head coverings unless worn daily for religious purposes.  Your full face must be visible and the head covering must not cast any shadows on your face.
  • Taken with no headphones, wireless hands-free devices or similar items.
  • Prescription glasses may be worn but may have to be removed if the glare is too much (as determined by CCO).
  • Dark or non-prescription glasses with tinted lenses may not be worn unless you need them for medical reasons.

Stored Value Accounts & Meal Plans

The University maintains two distinctive stored value accounts, Tiger Funds and Dining Dollars.  These accounts are accessed via the Campus Card.  Up to date information on each account may be found at the following links:

Meal Plans

Meal plans and Flex Bucks are accessed via your Campus Card.  Up to date information on meal plans and Flex Bucks can be found at:  http://www.campusdish.com/en-US/CSS/UnivMemphis/



Links


Links

Campus Card Office - https://www.memphis.edu/campuscard/index.php

Police Services - http://www.memphis.edu/police/

University Guest Form - http://bf.memphis.edu/forms/busserv/guestid.php

Tiger Funds - http://bf.memphis.edu/finance/bursar/tigerfund.php

Dining Dollars - http://www.memphis.edu/campuscard/diningdollars.php

Tiger Dining - http://www.campusdish.com/en-US/CSS/UnivMemphis/



Revision Dates


  UM1623 - Issued: September 14, 2012


Subject Areas:

AcademicFinanceGeneralHuman ResourcesInformation TechnologyStudent Affairs
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