The University of Memphis

Campus Identification Cards for Faculty, Staff, Retirees, and Guests

POLICIES

The University maintains a computerized, campus wide identification card system. Cards will be issued to students, faculty, staff, retired employees, and approved guests of the University. The card remains the property of the University of Memphis and must be surrendered by the card holder upon termination of the University relationship, e.g., separation from employment or a student's withdrawal from the University. The card must also be surrendered for identification purposes upon request by an official of the University, e.g., police officer, faculty member, dean. The department requesting the surrender of an identification card accepts responsibility for the card until it is returned to the Bursar's Office.

The identification card system is the responsibility of the Vice President for Business and Finance through the Bursar's Office. The Vice President may issue appropriate regulations governing identification card issuance, use, and retrieval; and he may establish procedures for administration. Any exception to this policy requires approval from the Vice President for Business and Finance. Under the oversight of the Bursar's Office, two locations provide identification card services: (1) Ask Tom Answer Center, Enrollment Services, for student identification cards and (2) Human Resources for faculty, staff, and retiree identification cards. Approved guests of the University may have cards made in either location with the approval of the Bursar.

Every faculty and staff member, whether regular or temporary, is authorized upon employment for a campus identification card. Each new employee will be issued a Campus Identification Card Request form by staff in the Employment Office. For current employees, a new card will be made upon request to the Employment Office. Reasons for replacement cards include employee's name change, desire to remove Social Security number from the card, or lost or stolen card. Replacement cards are free of charge.

A card holder may possess only one University identification card at a time. Graduate Assistants and Student Employees are issued Student identification cards, covered under a separate policy.

Upon termination from the University, the card holder is expected to surrender the card to Human Resources during the clearance process.

An employee who retires from the University with at least ten years of service may be issued a new identification card to reflect retiree status. The Benefits Office provides information about the identification card when counseling employees about retirement benefits. The card is optional for retirees, and they can request the card at the time of retirement or at some later date, if desired.

The card will be made by Human Resources in the Administration Building. Authorization from a Benefits Office staff person is required. 

The retiree identification card provides access to the following:

• Free general parking
• Free use of recreational facilities
• Use of University libraries
• University store discount

Guests of the University may be issued a guest identification card. The University sponsor of the guest(s) must request an identification card by forwarding a Guest Identification Card Request to the Bursar's Office. The form may be found at: http://bf.memphis.edu/hr/forms/guestID.pdf.

The University sponsor will be notified of the approval or denial of the request. Upon approval, the sponsor may schedule the photo session at the appropriate location, i.e., Bursar's Office or Human Resources. The University sponsor is responsible for the collection and return of the guest's identification card to the Bursar's Office when the relationship with the University changes or terminates.

The University offers to all University identification card holders a declining balance, debit card program called Tiger Fund$. The Tiger Fund$ program allows University card holders to deposit funds into a personal account maintained on the computerized campus wide identification card system. Account holders may then purchase items and services on campus by accessing their Tiger Fund$ account with their University identification card. The regulations that govern the Tiger Fund$ debit card account are as follows:

Deposits

• $10.00 minimum initial deposit is required to open an account.
• Subsequent deposits may be in any amount.
• For deposits made by check, account balance availability may be limited for a period up to seven days.
• Tiger Fund$ deposits may be made at the Bursar's Office cashier windows.

Account Balances

• Account balances do not expire until the available balance has been spent, refunded, or closed for inactivity.
• An account may be closed by spending the available balance or by requesting a refund of the unspent balance.
• If a Tiger Fund$ account has been inactive for a period of 12 months and the card holder no longer has an active relationship with the University, the account balance will be refunded after deducting a $5 processing fee. Account balances of $5 or less will be applied to the processing fee.

Refunds

• All refund requests must be submitted in writing to the Bursar's Office.
• A $5.00 processing fee will be deducted from the balance of the card holder's account prior to any refund. However, the processing fee is waived for refunds to graduating students and terminating employees.
• Requests for a partial refund of an account balance must be for a minimum of $50.
• Refund checks will be mailed to the card holder's permanent address on record unless the card holder specifies a different address on the refund request document.
• The University will offset against proposed refunds any amounts owed by the card holder to the University.

Returns/Adjustments

Cash refunds are not made for returned merchandise purchased with the Tiger Fund$. Upon return of merchandise, an adjustment will be made to restore the amount to the card holder's account. Refunds are subject to applicable departmental policies.

Miscellaneous

• The official University identification card must be presented at the time of the purchase and is the only method of accessing the card holder's account.
• Tiger Fund$ account balances are non-transferable.
• Additional information may be requested prior to transaction acceptance and completion to ensure that only the card holder has access to the account. Card holders may be required to sign a receipt for goods and services satisfied by their debit card account balances.
• Any future changes in terms and conditions regulating the use of the University Tiger Fund$ card will apply to all cards in circulation and their use at a future date, and will supersede the terms and conditions in effect at the time the account was opened.

It is the responsibility of the card holder to promptly report a lost or stolen identification card. If the loss or theft is discovered during normal working hours (Monday through Friday, 8:00 a.m. - 4:30 p.m.), notification should be made to the Bursar's Office or Human Resources. At other times, the loss or theft should be reported to Public Safety.

The card holder should immediately make arrangements for a replacement identification card by contacting Human Resources.

 http://bf.memphis.edu/hr/forms/guestID.pdf.